Locations & Hours
The customer service window is open from 8 am - 5 pm, Monday - Friday, closed on Municipal holidays
Report a non-emergency: 3-1-1
Main Number: 907-786-8900, press #2
If resolving a correctable traffic citation (proof of insurance, burned out headlight or taillight, etc.) at our customer service desk:
Make sure to bring the vehicle with you.
Elmore building
4501 Elmore Rd
Anchorage, AK 99507
This building is open to the public by appointment only.
Picking up Property
You may only pick up property after making an appointment by calling 786-8660.
Our Evidence Staff will advise you of the items you need to provide in order to pick up the property as well as the location you need to go to.
Picking up a Vehicle
You may only pick up a vehicle after making an appointment by calling 786-8923.
Our Impounds Staff will give you the location you need to respond to along with the list of documentation you will need to bring with you.